$15 per ticket + fees is NOT an acceptable disclosure. My total was $106? So fees were almost equal to cost of tickets? My problem with this is that there is not a review page that outlines what I am paying in detail for prior to placing an order. I got this prompt on three devices, until my order finally went through on one of the devices. The process was horrible! I tried to purchase ticket for over three hours on three different devices! I kept getting the notice that my order couldn’t be process on my device and to try another device. I would recommend waiting and using the actual website because this app doesn't work. The developers need to fix the bugs so that no one else has to deal with this mess.
This app is clearly not ready to be used by anyone. I had to submit a special refund request, which will take up to two weeks to be responded to. I had to call live nation and found out that I was unable to get a refund and reselling the tickets through live nation was also not allowed for this concert. The next day I looked at my credit card statement and found that I had been charged for two sets of tickets when I only intended to buy one set. The second time around, the "purchase tickets" button was still acting weird, but eventually worked. I had to exit out of the app and try again losing the tickets I originally had. The app had many glitches and did not allow me to click the final "purchase tickets" button on my original order. I tried to buy concert tickets on the app during pre-sale because using the app allowed you to enter the pre-sale. How is it possible that this thing has a 4+ star overall rating? When 3 out of the top 4 reviews are 1-star? What shenanigans are afoot here? I beseech you.Ġ/5 Doesn't work. Yes, your checklist for purchases tells people to make sure they are logged in -but if the app doesn’t offer a simple, intuitive way to do this before it’s jammed up during the On Sale period.
LIVE NATIN WONT SIGN ME OUT PASSWORD
So I end up having to try to log in when the system is jammed with other purchasers, so my attempts to type in my email and password are glitched out, with each letter taking painful seconds to appear as I wonder if I am going to lose my tickets / place in line.
And every time I forget, BECAUSE NO OTHER APP DOES THIS. This is the only app I use where this happens. not that anyone is ever going to do anything to fix it.)Īnd, hey, developers - one of the main reasons I have an app loaded on my passcode-locked phone is so I don’t constantly have to log in again every time I make a purchase. Terrible customer experiences: that’s what virtual monopolies are for! (And Ticketmaster/LiveNation have locked down a monopoly on major live event ticket sales. Terrible service, a needlessly confusing interface, and an arcane purchasing system that finds a new way to confound me every time.
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